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The Cramer Institute - Our Services - Programs - Courageous Conversations |
The Cramer Institute - Our Services - Programs Courageous Conversations Courageous Conversations is a clearly defined, easy-to-learn, 5-step methodology that facilitates open, honest and authentic communication about issues, thoughts and feelings that are difficult or challenging to address. Courageous Conversations is a skill set that prevents conflict and builds collaboration among colleagues, within teams and throughout organizations. By building highly collaborative interpersonal communication skills, Courageous Conversations raises the emotional intelligence of each culture strengthening it from the inside, out. Individuals who engage in Courageous Conversations learn to speak up and say what's on their minds in non-confrontational, respectful ways. The collective intelligence of the group is drawn upon, leading to collaborative problem solving. Courageous Conversations saves time by preventing or resolving misunderstandings that often inhibit progress and advancement toward important goals. Straightforward and honest communication helps people focus on bottom-line results. To prevent unnecessary politics and increase efficiency and responsiveness to internal and external demands, companies need for individuals to communicate authentically. In order for leaders to live into their talents and capabilities and to drive the business toward maximum effectiveness, they need the skills to be able to say what they really think and speak with candor and yet leave employees feeling good about interactions and motivated to move ahead. Courageous Conversations builds synergies and collaboration during times of growth and change, as well as times of stress and challenge. Teams become more collaborative and more productive. Differences between individuals and among teams are more easily resolved or even prevented. Individuals take reasonable risks and are not immobilized because they fear mistakes, and synergies emerge throughout the entire organization. Deliverables: - Teaches individuals to find the courage to speak up and say what is on their minds in non-confrontational ways that respect others
- Facilitates problems solving that would otherwise be slowed down by differences of opinions on complex issues
- Creates collaborative relationships by putting issues out on the table and then effectively and respectfully dealing with them
- Helps resolve or prevent misunderstandings
- Is easily learned and then integrated into day-to-day interactions, important project meetings, and all one-on-one communications
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